Privacy Policy

This policy is designed to inform you of how Mishraq handles personal data, including the collection, storage, processing, and disclosure of such data, while ensuring the protection of your rights.

This policy applies to all personal data collected through Mishraq’s website (www.mishraq.sa), including data provided voluntarily by users or collected automatically through interaction with the platform.

We may collect the following types of information:

• Identity Information: Full name, gender, date of birth.
• Contact Information: Mobile number, email address, and physical address.

Mishraq does not share your personal data with external marketing entities. However, data may be disclosed in the following cases:

• In compliance with Saudi laws or judicial orders.
• To regulatory or governmental authorities upon official request.
• To technology and hosting service providers, provided they are committed to data protection standards.

Personal data may be stored on servers outside the Kingdom of Saudi Arabia when necessary to use international hosting or digital management services. In such cases, appropriate data protection measures are applied in accordance with Saudi regulations.

We apply the highest technical and organizational security measures to protect your data from unauthorized access, loss, alteration, or disclosure — including encryption, firewalls, and intrusion prevention systems.

Mishraq’s website (www.mishraq.sa) uses cookies to enhance the user experience and understand browsing behavior. You may control your cookie preferences through your browser settings; however, disabling cookies may affect certain website functionalities.

In accordance with the regulations of the Kingdom of Saudi Arabia, you have the following rights regarding your personal data:

• The right to obtain a copy of your personal data.
• The right to request correction or updating of your data.
• The right to object to processing or request data deletion.
• The right to file a complaint with the competent authority.

To exercise any of these rights, please contact us through the details below.

For any inquiries regarding this Privacy Policy or to exercise your rights, please contact us at:

• Phone: +966 11 512 8822
• Email: info@mishraq.sa

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and continued use of the website after such updates constitutes your acceptance of the revised policy.

By using Mishraq’s website, you acknowledge that you have read, understood, and agreed to the terms of this policy.

This Privacy Policy is made available in both Arabic and English. In the event of any discrepancy or conflict between the two versions, the Arabic version shall prevail and be deemed the official and legally binding reference.